The marketing power of video continues to rise. If it isn’t already part of your overall marketing strategy, you should seriously consider adding it—particularly when it comes to telling the story of your company through branded video content.
We know, we know.
You’ve been nagged about video a thousand times by now.
But in all seriousness, video marketing isn’t a fleeting trend that blogs and influencers are touting for no good reason. The results of leveraging branded video content can actually be astounding for those who put proper effort behind the cause.
In one case study, the software company Intuit created their first video to increase the presence of their brand. The video received a whopping 16.8 million views in just one week. One week! Not only that, but they also achieved a 17% increase in brand awareness and a 27% increase in brand favorability.
Results like that are kinda hard to ignore.
There are a ton of other benefits associated with brand videos, too. Not only do they bring awareness, but they also endear people to your brand. They’re informative and engaging all at once. And they certainly assist in nudging consumers toward making a purchase.
But what exactly is a brand video? And what types of brand video work best?
Let’s dive in.
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First, a fun fact. And by fun, we mean mind-boggling.
According to a Cisco forecast, by 2021, 82% of all consumer Internet traffic will be video traffic.
If you think video marketing is big now, it’s only going to get bigger.
As part of a broader campaign, branded video content depicts a company’s mission, vision, services, or products. The goal is almost always to increase brand awareness. Any good brand video tells the story of the customer journey, and there’s an important reason for this.
Hope Horner at Entrepreneur writes,
“When consumers recognize themselves as the character(s) in the story, they can then imagine taking the same journey themselves. As the video wraps, the audience should see how the brand enables its hero to overcome the odds. That is where the viewer then sees the story’s call to action.”
Basically, the consumer can literally see the entire journey toward solving their problem.
The great thing about branded video content is that it can take many forms, as you’re about to see. And there are myriad ways that you can use each type to supplement your marketing efforts along every single stage of that customer journey.
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A product explainer video actually does a lot more than just explain what your product does. It presents a customer pain point and provides a solution in the form of your product.
70% of YouTube viewers use videos to “help with a problem they’re having.” Who among us, after all, hasn't searched for videos on how to, say, make poached eggs or nail winged eyeliner? There’s no denying, then, that the demand for instructional branded video content is there.
This product explainer video from HubSpot is a great example:
The problem it presents is how brands find it difficult to have conversations with their customers. Conversations are vital. The solution? Smart interactions via their new tool, HubSpot Conversations.
Product explainer videos work particularly well since people generally have short attention spans. These videos convey a bunch of information in an engaging manner and in a short period of time. In this way, you can express the unique selling points of your product or service rapidly.
Quick Tips for Product Explainer Videos
• Ensure your topic isn’t too broad. Stick to one or two points to hold the attention of the viewer.
• Display your explainer video on your homepage. This will give you optimal visibility and be extremely useful for first-time visitors to your site.
Company culture videos provide a behind-the-scenes look at your brand. The most significant benefit of this type of video is the fact that it can humanize your brand.
On the topic of company culture, Neil Patel says:
“Everyone knows that good company culture can increase productivity and ultimately make your business more profitable.”
Take a look at this example of a company culture video from PrettyLittleThing.com:
It takes us behind the scenes of one of the most exciting activities of the brand: a real-life fashion shoot. What’s more, the gorgeous model talks about her work and what it’s like to collaborate with the brand. As a viewer, this goes a long way toward showing PrettyLittleThing.com in a favorable light.
Company culture videos work because they’re often a lot of fun or provide a unique peek behind the curtain. Thus, they give you the opportunity to draw in consumers that might be most interested in the human beings behind your brand.
Quick Tips for Company Culture Videos
• Produce a variety of content. There are lots of things you can show off in a company culture video, from office parties to pranks to off-the-cuff employee interviews.
• Make it real. Don’t just produce a video for the sake of it, as viewers will spot your insincerity.
Naturally, a testimonial video comprises a real review from a real customer or client. They provide social proof for your brand. In other words, a potential customer can actually see the success somebody else has had with your product or service, thus encouraging them to use it themselves.
Don’t underestimate the power reviews and testimonials have. Brands with testimonials generate 62% more revenue per site visitor. For this reason, you’ll see a lot of testimonial videos from brands, like this example from Slack:
The testimonial comes from a reputable source, i.e. the COO of a well-known company. They explain exactly how they make use of the brand’s product. This proves that the product works. Plus, they provide lots of praise for the product in explaining why it’s so useful.
Testimonials work because they help instill trust in the consumer. A genuine testimonial in the form of a video is much more effective than a written review, which…let’s be honest, someone can easily fake anyway.
Quick Tips for Testimonials
• Ask your best clients for a testimonial. Alternatively, you can catch people on the fly and get them to talk about your brand at an event, for example.
• Ask the right questions. Encourage your reviewers to get specific about your product and exactly which features help them in their day-to-day.
Product demonstrations offer a more in-depth look at how your product or service works. They differ from explainer videos as they are deeper and more technical, as opposed to telling a more emotional story about your brand.
They are still highly effective, as they have a hand in helping consumers further down the funnel make a final purchasing decision. Jenny Mudarri at Wistia says:
“We’ve found that making specific, one-off demo videos that answer a question or highlight a feature is an awesome tactic for engaging with leads in a personalized, helpful way.”
This video from Zendesk is a prime example of a product demonstration video:
It’s technically an onboarding video for new customers, but it’s also useful for those who have not yet signed up for the service. It gives them an opportunity to try before they buy, so to speak, as Zendesk takes the viewer through all of the specific features of their product.
While explainer videos provide a general outline, product demo videos go further to show the user precisely how the product will fix their problems. It’s both informative and practical. That’s why this kind of video works so well.
Quick Tips for Product Demonstration Videos
• Avoid using jargon. If you want people to make a purchase, your walkthrough should be easy to understand.
• Don’t be too product-focused. This should be an informational video that helps viewers come to their own purchasing decision, not a sales pitch.
Deeper than a testimonial, case studies address specific use cases and tell the story of how your product or service helped real-life customers—emphasis on the “story” element. It’s another type of endorsement that your product really works, framed in the context of a problem that other people might be having out there in the world.
For many, seeing someone like them achieve results with a certain solution can really seal the deal on a purchase. Michael Saba at MarketingProfs says,
“A good case study creates serious value for your brand by showing your prospects real-world examples of the benefits your business can bring them. That translates to more leads, more conversions, and more deals closed for you.”
Take a look at this fantastic case study example from Shopify:
This video highlights a customer’s journey toward success using Shopify. As soon as the guy in the video mentions making a profit of over $20 million, it’s like a beam of heavenly, money-colored that draws you in. It gets you thinking about opening an ecommerce store of your own.
It’s that real-world data that makes case studies an effective type of brand video. They also work because they often have emotional intent, as in this example of a rags-to-riches story.
In this case study video, we gain insight into how a big brand goes viral on social media:
The video gives us an inspiring step-by-step guide as to how to achieve results like Coca-Cola, and it illustrates the staggering results of the campaign. It’s as though we’re being let in on a major marketing secret.
Quick Tips for Case Studies
• Use data as proof. Data provides a compelling reason for customers to make a purchase.
• Use a relatable example. As we said at the beginning, the customer wants to see their journey within your video.
This term covers any video that highlights what your brand is all about. For instance, it could depict the history of your brand or your founding story. It could express your company’s core values or what causes you care about. Essentially, it’s about the things that make your brand authentic and human.
The bottom line is this type of brand video can only work in your favor. People actually want to see videos like this. In fact, 54% of consumers have said they want to see more videos in general from brands, making it the most in-demand type of content, even above newsletters and social images.
Take a look at this nice example from IKEA:
The video is all about a philanthropic cause that the company has supported for some time. Thus, it shows a human side to the otherwise assemble-by-numbers brand—a part of their story that people may not have known about previously. Undeniably, it adds to their appeal.
On the cinematic side, Volvo shows their commitment to safety in this breathtaking brand film:
Not only do we get to see the superior technology that makes this car so great, but we also get to see the motivation behind these features as they apply to our day-to-day lives.
Brand story videos show consumers that you are genuine. It’s not about the product, but the other things you want your business to achieve, i.e. how you want to help people and why your company came to be.
Quick Tips for Brand Stories
• Express your values. What do you stand for? What do people not realize is important to your brand?
• Be sure to stand out. There are lots of successful companies out there. So, highlight what makes you so unique.
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Obviously, video marketing is a proven method of increasing brand awareness. It’s a strategy you can’t afford to miss out on. Branded video content comes in many forms, but all of them draw the attention of customers by taking them on a journey through your product and your company as a whole.
To recap, here are just 6 types of such branded video content (and believe us, there are more):
1. Product Explainer Video - Gives an overview of your product and allows you to highlight it’s best features.
2. Company Culture Video - Humanizes your brand by providing a behind-the-scenes look at your company.
3. Testimonial - Provides social proof and instills trust in the consumer.
4. Product Demonstration Video - Helps the consumer make a purchasing decision by showing them precisely how to use your product.
5. Case Study - Presents your product as the optimal solution to a real customer’s biggest pain point.
6. Brand Story Video - Adds a level of authenticity to your brand and shows the customer what you care about.
It’s over to you, now. Think hard about the story you want to tell about your brand, watch some of the incredible branded video content out there, and then hit the ground running. The shift toward video isn’t ending any time soon—the sooner you can start incorporating it into your marketing strategy, the sooner you can start reaping the benefits for your brand.
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